Privacy Policy

Suroosh Rezaee, Broker Associate with Keller Williams Bay Area Estates, and Sequoia River Properties respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your information.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information: name, email address, phone number, and mailing address

  • Property information: address, property details, and preferences related to buying, selling, renting, or managing real estate

  • Communications: messages, inquiries, and feedback you send through our website, forms, email, or text

  • Transaction information: details related to real estate services we provide to you

We also automatically collect certain information when you visit our site, including IP address, browser type, device information, pages viewed, referring URLs, and general location data through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide real estate and property management services

  • Send property listings, market updates, and information you have requested

  • Improve our website, marketing, and client experience

  • Comply with legal, regulatory, and professional obligations, including those of the California Department of Real Estate

By submitting your information through our website, forms, or other channels, you agree to the following:

I agree to be contacted by Sequoia River Properties via call, email, and text for real estate services. To opt-out, you can reply 'STOP' at any time or reply 'HELP' for assistance. You can also click the unsubscribe link in our emails. Message and data rates may apply. Message frequency may vary.

Your consent is not a condition of any purchase or real estate service. You may withdraw consent at any time by using the opt-out methods above or by contacting us directly.

Text Messaging Terms

By providing your phone number and opting in to text messages from Sequoia River Properties, you agree to the following terms.

  • Purpose of SMS Communications: We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes related to real estate transactions and property management services.

  • Opting Out: You can cancel the SMS service at any time. Just text "STOP" to the number you receive messages from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

  • Help and Support: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at Suroosh@SRProp.com.

  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

  • Message and Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  • Privacy: If you have any questions regarding privacy, please read our Privacy Policy or contact us at Suroosh@SRProp.com.

How We Share Your Information

Data will not be shared with third parties for marketing or promotional purposes outside of the services they provide on our behalf.

We may share information only with:

  • Service providers who perform functions on our behalf, such as website hosting, email delivery, CRM platforms, IDX and MLS providers, transaction coordination, escrow, title, and analytics

  • Brokerage and MLS partners as required to provide real estate services, including Keller Williams Bay Area Estates and MLSListings

  • Legal and regulatory authorities when required by law, court order, or to protect our rights, property, or safety

All service providers are contractually required to protect your information and use it only for the services they perform for us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Privacy Rights

We comply with applicable privacy laws in every jurisdiction where our visitors and clients are located, including the following.

California (CCPA / CPRA)

California residents have the right to:

  • Know what personal information we collect, use, and share

  • Request access to and a copy of their personal information

  • Request correction or deletion of their personal information

  • Opt out of the sale or sharing of personal information (we do not sell personal information)

  • Limit the use of sensitive personal information

  • Not be discriminated against for exercising these rights

To exercise these rights, contact us at the email address below.

European Union and United Kingdom (GDPR / UK GDPR)

If you are located in the EU, EEA, or UK, you have the right to:

  • Access, correct, update, or delete your personal information

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with your local data protection authority

Our legal bases for processing include consent, contract performance, legal obligation, and legitimate interests. We do not transfer personal data outside the EEA or UK without appropriate safeguards.

Canada (PIPEDA)

Canadian residents have the right to access their personal information, request correction, and withdraw consent to its use.

Other Jurisdictions

We comply with applicable privacy and data protection laws in every country and region where our visitors reside. If you have specific questions about your rights under local law, please contact us.

We keep personal information only as long as needed to provide our services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may link to third-party sites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

Data Retention and Security

Contact Us

For questions, concerns, or to exercise your privacy rights, contact:

Suroosh Rezaee
16780 Lark Ave, Suite A, Los Gatos, CA 95032
Phone: 408.202.3070
Email: Suroosh@SRProp.com
DRE #02057791 | Sequoia River Properties DRE #02442879